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FOX v.2.4.2.3

Refund Policy

Effective Date: 17.06.2025

Thank you for shopping at Fastdigitalstore.com. We take pride in delivering digital products such as game keys and gift cards for Nintendo, Xbox, PlayStation, and more. Due to the nature of digital products, we have specific refund conditions outlined below.

1. Digital Product Policy

All products sold on our website are digital and non-tangible. Once a digital key or code has been delivered and revealed, it is considered used and non-refundable.

2. No Refunds After Key Delivery

Once your digital product (e.g., a game key or gift card code) has been successfully delivered, the sale is final. We are unable to offer refunds or exchanges in the following cases:

  • You changed your mind after the purchase

  • The product was purchased by mistake

  • You do not meet the system requirements or compatibility requirements

  • You did not read the product description correctly

  • The key has already been activated or redeemed

3. Refunds Before Key Delivery

If you placed an order but have not yet received the digital key or code, you may request a refund. Please contact our support team as soon as possible. If the code has not been issued or processed, we may be able to cancel your order and issue a full refund.

4. Invalid or Non-Working Keys

We take all necessary steps to ensure that all keys are valid and functional. If you receive a key that is:

  • Invalid

  • Already used

  • Does not work as intended

Please contact us within as soon as possible with:

  • Your order number

  • A screenshot or screen recording of the error message

  • Proof that the code was not redeemed on your account

We will investigate the issue and, if verified, offer a replacement or refund at our discretion.

5. Fraud Prevention

For security reasons, we  reserve the right to:

  • Request additional verification if a transaction appears suspicious

  • Refuse or cancel any order deemed fraudulent or high-risk

  • Delay product delivery while verifying payment information

Orders flagged as fraudulent will not be eligible for a refund unless cleared by our team.

6. Contact Us

If you believe your situation qualifies for a refund or if you have any questions about this policy, please contact our customer support: [email protected]

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