If your product hasn’t arrived by the expected delivery, please contact us immediately at [email protected] for assistance.
We take your security seriously. For most products, only basic details—like your in-game nickname, server, or other non-sensitive information—are required to complete the delivery.
Important: Never share your login credentials or password with anyone. Our team will never request sensitive information. If you’re ever asked to provide such details, stop immediately and reach out to our support team.
Your data is protected, and we’re here to ensure it stays that way.
If your payment has failed, it may be due to a number of reasons, such as:
A timeout on the payment gateway
The transaction being declined by your bank
Accidental cancellation on your end
Technical issues with the payment provider
If this issue happens with multiple orders, we recommend contacting your bank or the payment provider for further assistance. For credit card payments, please ensure that 3D Secure verification is enabled, as it may be required to complete the transaction.
In-game items are virtual goods that players can acquire and use within a game. These items can be either cosmetic, such as skins that change the appearance of characters or gear, or functional, like weapons or equipment that affect gameplay. Players can obtain these items using real money or in-game currency.
Some in-game items also act as unofficial game currency—such as gold, diamonds, crafting materials, or armor pieces—and can often be traded between players. This trading typically happens through in-game systems like mailboxes, direct trades, auction houses, or other player-to-player exchange features provided by the game.
Unfortunately, if a key has already been activated, we are unable to provide a refund.
Please note that we sell products such as game keys, gifts, or accounts—not the games themselves. Our role is to ensure that the key or gift activates the correct game on the intended platform. Once a key has been successfully activated and the game has been added to your account, the product is considered delivered and functional.
Since we have no ability to deactivate a key or remove a game from an account, we are technically unable to accept returns or offer refunds in such cases—even if we wanted to. We understand this may be disappointing, and we appreciate your understanding.
Our website is your go-to destination for digital game keys and gift cards at competitive prices. We offer instant delivery, secure checkout, and a wide selection of titles and brands. Whether you’re a gamer or shopping for someone else, getting what you need is fast, easy, and reliable.
See order history, get a game library and check out faster
Already have an account? Sign in
